Refund and Return Policy

REFUND AND RETURN POLICY

Thank you for shopping at Throwback Jersey Shop! We take pride in delivering unique, high-quality custom apparel, 3D printed hoodies, dresses, and streetwear crafted with care. Our QA team inspects every item before packaging to ensure top quality.

Your satisfaction is very important to us! If you receive an item that is defective, damaged, or incorrect, our team will gladly make things right. Please read our detailed policy below.

1. RETURN ELIGIBILITY & TIMELINE

  • 30-Day Return Window: Our return policy lasts 30 days from the date of delivery. If 30 days have passed since your package was delivered, unfortunately, we cannot offer a refund or exchange.
  • Condition of Items: To be eligible for a return, your item must be unworn, unwashed, unused, and in the same condition that you received it, with original tags intact.

2. FREQUENTLY ASKED QUESTIONS ABOUT RETURNS

• Do you accept returns?
Yes! We accept returns within our 30-day delivery window.

• How can customers return products?
Customers can return products by mail. Please contact our support team at support@throwbackjerseyshop.com first to obtain return instructions and a return shipping address. (Please do not send items back without contacting us first).

• How will customers receive a return label?

  • For Defective or Damaged Products: If you received an incorrect item, a product damaged by the carrier, or a manufacturing defect, please attach clear photos/videos in your email. We will provide a downloadable/printable return label free of charge or issue a full replacement/refund immediately.
  • For Customer Remorse or Change of Mind: If you purchased the wrong size, color, design, or no longer want the item, the customer is responsible for purchasing and providing the return shipping label.

• Are there any restocking fees?
No, we do not charge any restocking fees.

3. REFUND PROCESS

Once your returned item is received and inspected, we will send you an email notification confirming receipt. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed immediately, and a credit will automatically be applied to your original method of payment (credit card, PayPal, etc.) within 3 to 5 business days.

4. LATE OR MISSING REFUNDS

If you haven’t received a refund yet:

  1. Check your bank account or PayPal statement again.
  2. Contact your credit card company or bank; it may take some processing time before your refund is officially posted.
  3. If you’ve done all of this and still have not received your refund, please contact us at support@throwbackjerseyshop.com.

5. NEED ASSISTANCE?

If you have any questions or wish to initiate a return, please reach out to us: